Machine Learning and Human Bias

As researchers and engineers, our goal is to make machine learning technology work for everyone.

“Machine learning is used in a lot of technology we use today. Machine learning helps us get from place to place, gives us suggestions, translates stuff, even understands what you say to it. How does it work? With traditional programming, people hand code the solution to a problem, step by step. With machine learning, computers learn the solution by finding patterns in data, so it’s easy to think there’s no human bias in that.”

“Just because something is based on data doesn’t automatically make it neutral. Even with good intentions, it’s impossible to separate ourselves from our own human biases, so our human biases become part of the technology we create in many different ways.”

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